CONSUMER HELP
Federal regulatory Agencies
Regulates National Banks
Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street
Suite 3450
Houston, TX 77010
Toll-Free: 800-613-6743
E-mail: Customer.Assistance@occ.treas.gov
Internet: http://www.occ.treas.gov or
Internet: http://www.helpwithmybank.gov
REGULATES FEDERAL SAVINGS AND LOANS (S&Ls) AND FEDERALLY CHARTERED SAVINGS BANKS (F.S.B.S)
Office of Thrift Supervision
Office of Consumer Programs
1700 G Street, NW
Washington, DC 20552
Phone: (202) 906-6237
Toll-Free: 800-842-6929
E-mail: consumer.complaint@ots.treas.gov
Internet: http://www.ots.treas.gov
REGULATES STATE BANKS THAT ARE MEMBERS OF THE FEDERAL RESERVE SYSTEM
Federal Reserve Board
Division of Consumer and Community Affairs
Federal Reserve Board
Washington, DC 20551
Phone: (202) 452-3946
Internet: http://www.federalreserve.gov
REGULATES STATE BANKS THAT ARE NOT MEMBERS OF THE FEDERAL RESERVE SYSTEM
Federal Deposit Insurance Corporation
Division of Compliance and Consumer Affairs
550 17th Street, NW
Washington, DC 20429
Phone: (202) 942-3100
Toll-Free: 800-934-FDIC
Email: consumer@fdic.gov
Internet: http://www.fdic.gov
REGULATES FEDERAL CREDIT UNIONS
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314-3428
Phone: (703) 518-6300
Email: region3@ncua.gov
Internet: http://www.ncua.gov
REGULATES OTHER LENDERS, CREDIT REPORTING AND COLLECTION AGENCIES
Federal Trade Commission
Consumer Response Center
6th and Pennsylvania Avenue, N.W.
Washington, DC 20580
Phone: (202) 326-2222
Toll-Free: (877) 382-4357
Email: consumerline@ftc.gov
Internet: http://www.ftc.gov
ENFORCES FAIR HOUSING ACT
Department of Housing and Urban Development (HUD)
Office of Fair Housing and Equal Opportunity
451 Seventh Street, S.W., Room 5100
Washington, DC 20410
Phone: (202) 708-4252
Toll-Free: 800-669-9777
Email: mswebmanager@hud.gov
Internet: http://www.hud.gov
state regulatory Agencies
MISSISSIPPI OFFICE OF THE ATTORNEY GENERAL
Consumer Protection Division
P.O. Box 22947
Jackson, MS 39225-2947
Phone: (601) 359-4230
Toll-Free: 800-281-4418
Fax: 601-359-4231
Email: msag05@ago.state.ms.us
Internet: http://www.ago.state.ms.us/divisions/consumer/consumer-protection.html
MISSISSIPPI INSURANCE DEPARTMENT
1001 Woolfolk State Office Building
501 N. West Street
Jackson, MS 39201
Consumer Help Line: (601) 359-3569
Toll-Free: 800-562-2957
Consumer Services: consumer@mid.state.ms.us
Internet: http://www.doi.state.ms.us/
other supporting entities
EQUIFAX INFORMATION SERVICES, LLC
P.O. Box 740241
Atlanta, GA 30374-0241
Consumer Fraud Line:
1-800-525-6285 and write to address
Request Credit Report:
1-800-685-1111 or write to address
Get off Mailing Lists:
1-888-567-8688 or write to address
Internet: http://www.equifax.com/
EXPERIAN ("TRW")
P.O. Box 2104
Allen, TX 75013-2104
Report Consumer Fraud:
1-888-397-3742 and write to:
P.O. Box 9532
Allen, TX 75013-9532
Request Credit Report:
1-888-397-3742 or write to:
P.O. Box 2104
Allen, TX 75013-2104
Get off Mailing Lists:
1-888-567-8688
Internet: http://www.experian.com/
TRANSUNION
P.O. Box 2000
Chester, PA 19022-2000
Report Consumer Fraud:
1-800-680-7289 and write to:
Fraud Victim Asst. Dept.
P.O. Box 6790
Fullerton, CA 92834-6790
Request Credit Report:
1-800-888-4213 or write to:
P.O. Box 1000
Chester, PA 19022-1000
Get off Mailing Lists:
1-888-567-8688 and write to:
P.O. Box 97328
Jackson, MS 39288-7328
Internet: http://www.transunion.com/